Webshop with automated Drop Shipment
Web orders flow automatically into Business Central as sales orders with drop shipment purchase orders. Vendors ship directly to the customer and send EDI invoices to Business Central, where they are matched and posted automatically. Global Order No. keeps all documents connected.
This case describes a company running a B2B webshop where customers log in and place orders directly. The sales team manages the product catalogue in the webshop, keeping prices and product information current across multiple vendors. When a customer places an order, the purchase orders are raised automatically through the webshop and the order confirmation is sent to the customer.
Once the webshop order is confirmed, it is sent to Business Central where the process continues. A sales order is created together with the corresponding drop shipment purchase orders — one for each vendor involved in fulfilling the order. The Global Order No. ties all of these documents together under the original webshop order reference, making it straightforward to find everything related to a specific customer order regardless of how many documents it spans.
The vendor ships the goods directly to the customer and sends an EDI invoice to Business Central through the EDI Automation and Integration framework. The invoice is received and automatically matched against the open drop shipment purchase orders using the Match Purchase Order app — verifying quantities and prices against what was ordered before posting. Once matched and posted, the drop shipment is confirmed as received and the sales order is automatically posted as shipped.
With the shipment posted, an invoice can be issued to the customer from Business Central — completing the order cycle from webshop order through to customer invoice with minimal manual intervention at any stage.
Apps used in this case
Attach a universal order number that flows through all related documents and item ledger entries — including drop shipment purchase orders — making webshop order tracking fast, complete and reportable.
Enhances standard Business Central drop shipment with automation and flexibility — create purchase orders directly from sales orders, and receive and invoice simultaneously for a faster, cleaner drop shipment process.
Automate integration of orders, invoices, warehousing and webshop. Very flexible framework to built upon.
Match Purchase Invoice Lines to orders or receipts. Automate matching with quantity and price controls. Match existing invoices lines generated from EDI or invoice scanning. Automatically assign Item Charges. Handles lot and serial nos.
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